AI Policy

Effective Date: June 9, 2026

How AI May Be Used

• Drafting or organizing marketing content, website content, email content, social media content, or general business materials.
• Supporting workflow efficiency, lead routing, administrative processes, or internal process assistance.
• Helping summarize information, organize communications, or generate preliminary responses.
• Supporting customer service, website tools, content development, and general educational materials.

No Guarantee of Accuracy

AI-generated or AI-assisted content may contain errors, omissions, outdated information, incomplete analysis, or inaccurate statements. Website visitors, clients, customers, and business partners should not rely solely on AI-generated content for legal, tax, financial, mortgage, valuation, insurance, title, or real estate decisions.

Human Oversight

Florida Homes & Loans uses human review and professional judgment for client-facing decisions, housing-related communications, mortgage-related communications, advertising, compliance-sensitive content, and transaction-related processes where appropriate.

No Automated Lending or Brokerage Decisioning

Use of AI or automation on this website does not mean that credit decisions, lending outcomes, brokerage representation decisions, pricing decisions, property valuation decisions, loan approvals, underwriting determinations, or housing-related services are determined exclusively by automated means.

Mortgage and Real Estate Information

Information provided through AI-assisted tools or content is for general informational purposes only and does not constitute a loan approval, pre-approval, commitment to lend, rate lock, appraisal, broker price opinion, legal advice, tax advice, financial advice, or real estate representation agreement.

Fair Lending and Consumer Protection

Florida Homes & Loans expects AI-assisted tools and content to be used in a manner consistent with applicable fair lending, fair housing, consumer protection, advertising, and privacy requirements. AI may not be used as the sole basis for decisions involving credit eligibility, loan pricing, housing availability, consumer qualification, or access to real estate or mortgage services.

Privacy and Data Use

Please do not submit highly sensitive personal, financial, mortgage, or confidential information into website tools, chat features, or AI-assisted tools unless specifically directed through an approved secure channel. Mortgage applications, financial documents, tax returns, bank statements, Social Security Numbers, and similar sensitive information should be submitted only through authorized secure application systems.

Third-Party AI Tools and Vendors

Florida Homes & Loans may use third-party technology vendors, automation platforms, AI-assisted tools, analytics providers, or service providers to support business operations. These tools are reviewed and used in accordance with our privacy, vendor management, information security, and compliance practices.

Security and Risk Management

Florida Homes & Loans maintains administrative, technical, and physical safeguards designed to protect consumer information. AI-assisted tools are subject to oversight, review, and appropriate limitations to help manage privacy, cybersecurity, data protection, fair lending, advertising, and compliance risks.

Changes to This Policy

We may update this AI Policy as our website tools, service providers, business practices, technology, and regulatory expectations evolve. Updates become effective when posted unless otherwise stated.